Tools, support, and success – together
With Rocket Pro℠ by your side, you gain the resources, insights, and support to close faster and empower clients to achieve the American Dream. Together, we turn opportunities into success.
Dedicated experts and solutions you can trust
Get help when you need it, through online self-service tools or a quick conversation. Confidently strengthen your brand with the support of the Rocket family.
Dedicated Account Executive (AE)
Receive personalized, professional service from a dedicated AE, typically assigned to partners within 24 hours of signing up.
- Direct communication with a trained mortgage expert
- Guided onboarding
- Faster close times
Committed Crews
Get individualized support from Crews: your dedicated team of underwriters, closing specialists, and purchase title coordinators.
- Immediate attention on time-sensitive loans
- Expedited lending solutions
- Personalized help to quickly address you and your clients needs
Direct access to underwriting
Access an underwriter when you need help, before the loan is started or anytime after it has been registered and submitted.
- Clear guidance on process and supplemental document needs
- Expedited lending solutions
- Help interpreting new and updated lending requirements
Digital tools that drive results
Use our innovative tools to reduce loan fallout, find mortgage products, and precisely meet client needs for smoother transactions and stronger relationships.
Client portal
View all conditions, select what goes to your client, and review their documentation prior to underwriting.
Expert support with Rocket Connect
Quickly access experts by submitting information or concerns directly to an operations leader and receive help within 2 hours.
Instant document tracking
Increase efficiency with real-time management and visibility into our document processing, paving a clear path for your clients.
Versatile vendor management
Choose your preferred way to handle vendor communications and paperwork, whether independently or with our assistance.
Clear fee management
Transparently pass third-party processing fees to your clients, maintaining honesty and clarity throughout the transaction.
Seamless pricing options
Effortlessly tailor solutions with our advanced pricing calculator to meet every client's needs.
Informed condo purchases
Use Condo Simply to access Rocket's preapproved condo projects.
Credit enhancement plans
Provide personalized credit reviews and plans to help clients improve their score and secure their future.
Flexible underwriting choices
Select your preferred automated underwriting service with Clear Choice Findings or use Best AUS to streamline processes.
Personalized rate extensions
Customize rate extension days with Padlock for better client and real estate agent experiences.
Weekly industry insights
Stay informed with Rocket Fuel, featuring industry trends and technology updates.
Pinnacle partner program
Get exclusive access to our most innovative tools and competitive products. Also, receive sales strategies from our tenured team of experts.
Partner for shared success
Your growth and your clients' prosperity drive our mission. We provide new and experienced partners with tailored support and comprehensive self-service resources.
Onboarding team
Within 24 hours of being approved, you’ll receive a personalized call to train you on our ecosystem.
- Technology onboarding
- Assistance with your first 3 new loans
- Dedicated support
Knowledge database
Pathfinder is a first-of-its-kind, searchable knowledge database that was created in partnership with Google.
- Condo Simply
- Add speed and certainty
- Reduce turn times by as much as 2 weeks