Dan Ngoyi

Dan is Senior Vice President of Client Experience Operations at Rocket Mortgage. In this role, he leads the Mortgage Operations Team that underwrites and processes the loans that come from mortgage brokers who partner with Rocket Pro.

Prior to this position, he served as CEO of Rocket Connections – a sales and support platform specializing in contact center services such as appointment setting, prequalifying loan applicants, lead generation and analytics for a number of national brands. Before his time as CEO, Dan served as Senior Vice President of Strategic Operations for Rocket Connections.

An avid golfer and reader, Dan cites Steve Jamison’s “Wooden on Leadership” and James Clear’s “Atomic Habits” among his favorite books. He and his wife Denine live in Dan’s hometown of Detroit with their twin son and daughter.

Favorite ISM:
Every Client. Every Time.

Why:
We operate in the business of people and relationships. I prioritize relationships over transactions. Clients and partners don't just want our expertise; they want to know that we care and always have their best interests at heart. That's why we aim to WOW them with every interaction, fueled by love and support for our team and clients. It's not about excuses—it's about creating experiences that build trust, loyalty and truly EARN the partnership, one conversation at a time.